Cancellation Policies

• Add New Cancellation Policy

Charges

• Add Charge
• Charge Adjustment
• Transfer Charges

Credit Card Terminal

• Credit Card Terminal - Not Connected or Not Working
• Credit Card Terminal Setup - Move 5000

Direct Bill

• Add Manual Accounts Receivable
• Add New Charge Type
• Add New Company
• Add New Payment
• Attach Company Rate Plan and Contract Period
• Auto Invoicing - ON/OFF

Folio Details

• Email Guest Folio - Post Check Out
• Send Email Confirmation

Group Reservation

• Create Group Reservation

House Account

• Create Permanent/Temporary House Account

HouseKeeping & Maintenance

• Add Found Item
• Add Lost Item
• Add Rentable Issue
• Assign Room to the Housekeeper
• Create Non Rentable Issue
• Mark Issue Fixed

Install Application

• Install HotelKey Application
• Register Device - iOS FrontDesk/Web FrontDesk

Inventory Management

• Inventory Management - Open/Close Inventory

Night Audit

• Night Audit

Rate Management

• Check Rate Update Logs
• Check Rates for Future Date
• Close Inventory for a Rate Group when Occupancy Threshold Exceeds
• Close Inventory for a Rate Group when Revenue Threshold Exceeds
• Occupancy Notifications
• Promotions

Refund

• Check Out Guest - Refund

Reservations

• Add Adult - Pre Check In
• Add Extra Guest
• Add Stay Remark - InHouse reservation
• Cancel Reservation
• Check In Guest - Pre Assign Room Number
• Check Out - Zero Balance

Room Type Management

• Add a New Room Type

Seasons & BAR Levels

• Activate Dynamic Pricing
• Create Season
• Make Modifications to the Tiers

Shift Management

• Start Shift

Tax Exemption

• Apply Tax Exempt

User Management

• User Management - Create User